Grow your property brand locally and abroad with managed property reservation services

Property owners who have built idyllic lodges and retreats are often challenged when taking their properties to market in a highly competitive tourism environment. It takes sales and marketing expertise to amplify brand awareness and grow enquiries and bookings.


When you partner with Safaris and Retreats Africa, you get comprehensive sales and marketing support, a partner that will enforce the terms and conditions associated with reservations and manage the related risks, and fully transparent reporting to grow your brand, globally.


Managed property reservation services give guests and trade partners the pleasure of clear communications, standardised processes, and experiences that align with global travel expectations.

Managed property reservations services support effective management (Processes? Operations?)

African Safaris and Retreats’ streamlined reservations services provide consistent excellence:

 

  • Organised booking and payment collection

A central reservations office fields all guest and trade partner enquiries, collecting deposits and ensuring that final payments align with payment policies.

 

  • Real-time inventory tracking and reporting

Forget reservations mix-ups. Your accommodation’s cloud-based inventory updates in real-time for up-to-date accuracy and accessibility for trade and OTA connectivity via an API.(Application Program Interface)

 

  • Total operational support with standardised processes

Safaris and Retreats Africa helps you establish standardised operating procedures (SOPs) and regular reporting. The result? Process that is always aligned to your operational requirements.

 

  • Timely and accurate financial management

Our systems ensure that monthly revenue is disbursed to property owners according to agreed contractual terms. on time. As a property owner, you get accurate financial processing without delay.

 

  • Ensure occupancy with property sales and marketing expertise

Ensure every touchpoint grows your brand’s reputation and your property’s prestige. Safaris and Retreats Africa has the property sales and marketing expertise to help you achieve revenues and yields.

Sales and marketing services include:

  • Reliable marketing and communication oversight

Marketing and communication rewards consistency.
Safaris and Retreats Africa’s services include creating regular newsletters and active marketing of your properties locally and abroad. We keep track of guest feedback and address concerns to ensure our service remains on form. Conscientious oversight means your guest relations and public image remain positive.

 

  • Strategic property promotion and marketing

Take the admin out of scheduling seasonal promotions, managing brochure content, and building trade partner relationships.

We are cognisant of channel risk management and align our reservation support within our booking channels to further develop alternative channels while still promoting existing trade relationships.

 

  • Expert account management and training

Need help developing and maintaining trade partnerships? We represent, market and promote your property at trade shows, building strong relationships with trade partners both locally and internationally.
Safaris and Retreats Africa develops product training that keeps trade partners and consultants informed about property updates and promotions.

 

  • Smart revenue and rate management

In a competitive travel market, property pricing strategies must be relevant and competitive.
Our services include managing annual property revenue budgets and rate increase reviews, as well as negotiating contractual rates with trade partners. Get optimum exposure, at the most strategic margins for reliable and profitable occupancies and yields.

 

  • Accurate and regular property performance reporting

We schedule regular property performance meetings with stakeholders and maintain monthly revenue reports.

Monitoring sales and marketing effectiveness empowers us to be agile in adjusting sales and marketing strategies and actions. This ensures your property has reliable representation and enjoys top-of-mind awareness that drives trade conversions.

Want to drive trade and simplify your property reservations management? Get in touch now to explore our state-of-the-art managed property reservations services.

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